Category: From the Help Desk

People have worked themselves into a frenzy, but I have discussed why I think this has been blown out of

We already discussed whether or not you should take Microsoft up on their offer to upgrade you to Windows 10.

We already discussed whether or not you should take Microsoft up on their offer to upgrade you to Windows 10.

Many users are happy with their computers the way they are and are not interested in upgrading to Windows 10.

UPDATE 1: How to backup Windows 7 before upgrading to Windows 10 & How to backup Windows 8.1 before upgrading

Update 3: In May of 2019 Microsoft released a patch for x86 versions of Windows XP and the 32 and

Update: Almost 2 years after I wrote this article, it remains one of the most popular on the website, so

I recently came across the need to play video files saved as .264. After much digging, it seemed I wasn’t

It’s that time of year again! Cisco has prepared their Annual Security Report. My most interesting take away from this

A new tool has been released by a group of hackers that makes hacking things like your iCloud account VERY

There has clearly been an issue with Windows the Phone 8.1 Developer Preview and CDMA phones. The issue was discovered

Update: Microsoft has confirmed that this patch is flawed, and has issued another fix to automatically uninstall KB3004394. Even more

Update: Our theory from the bottom paragraph has confirmed. Microsoft has confirmed that a flawed Windows Update can impact video

By now, most people know that I love to use NTPassword to reset passwords of Windows 2000, XP, Vista, and

Update: Microsoft has finally brought the KB article online to verify that this “November Update” does bring some new features,

Listen to / watch the next 3 minutes (or more) of this, continue reading my post if you’re still interested:

Microsoft has developed the MyFamily platform, allowing you to customize your child’s experience on Windows Phone. You can not only

These are some common questions to a pretty abstract concept. Whenever you “back up to the cloud” there will be

Facebook’s new auto-playing video strategy is causing headaches. I disabled it when it was first introduced I’m shocked that, even

The Facebook Messenger App for Android has gotten a LOT of bad press, lately, so I wanted to clear up

What I wanted to do was move a shortcut icon from my Desktop to my Steam folder deep in my

With the advent of Windows Phone 8.1, you will be able to use the “Project My Screen” feature to send