Category: From the Help Desk

This is an oddly specific error, and I don’t have any good screenshots to go with it, so I apologize,

I was recently working on a completely unrelated issue, and someone asked “while I’m talking to you, can you look

Google is so pleased with themselves. They’re seeing success with the recent Chromebook releases. Which made sense, in some form,

Another one of Microsoft’s little messes. It’s the year 2013, and Microsoft is still so afraid of jumping head first

You might have some travel planned and need to spend some time away from work. In the age of mobile

I wondered when I was going to use the Windows Mobile Marketplace logo again. It seems suitable this time. Microsoft

As many of you know, I’ve Gone Legal with my digital content. But some things aren’t easily attainable. Say, for

Some business users may have put in the wrong key when the first installed Office 2010. Some software pirates may

Users complain that they can’t send email. You dig through your exchange queues and logs, and you stumble across this:

I’ve seen people who have gone so far as to uninstall and reinstall their printer yet STILL could not print!

People tell me that updates are annoying, and slow… but they are for your protection. Windows, Android, iOS, Wii U,

This thing is nasty. I’ve seen what I can only believe is a variant of WORM_VOBFUS.SMIS as defined by Trend

It really happened. I kind of thought it might, and addressed this once before, but I hoped it wouldn’t. Microsoft

Have you ever noticed that, sometimes when you’re on DHCP, you can have more than 2 DNS addresses? Perhaps you

It’s Tech Tip Tuesday. It’s November 20th, 2012. 27 years ago today, Windows 1.0 was shipped. For just a geek

Because it works. I wish I could say that more often. But the reality is, it lets us start with

So you just got a new Windows 8 PC, and you installed a few programs. For instance, Office 2010 was