After last week’s posts about VPN Clients, I had some questions about the VPN connections themselves. This is a strange
Continue readingCategory: From the Help Desk
SonicWall and Cisco VPN Client Download Links
Why is it so hard to download VPN software? Too many times I’ve been in a pinch and needed a
Continue readingMy IT Toolkit
Nothing specific from the help desk today, but I just wanted to refer you to several tools I use frequently
Continue readingAwesome Windows 7 Wallpapers and Themes Straight from Microsoft!
In my job in the help desk, I remove a lot of viruses. A lot of times these viruses come
Continue readingSolution to The Trust Relationship Between This Workstation and Primary Domain Failed
Happy Tech Tip Tuesday to you! In this week’s edition, I bring you a technical and ugly problem. When you
Continue readingMy Computer is Infected – how do I remove viruses?
STOP RIGHT THERE!! Before you go any further, read this carefully. Since about 2008, there has a been an astronomical
Continue readingSet Office 365 Passwords to Never Expire
In BPOS, users would at least get a warning when they logged in. In Office 365, we’re seeing passwords expire
Continue readingRe-Register all of the DLLs on your computer
If you’ve recently had a virus or other random problems with your computer, such as the Blue Screen of Death,
Continue readingCannot sign or encrypt this message certificate error when sending from Outlook solved!
Ever see this when trying to send messages form your outlook? The error reads: “Microsoft Office Outlook cannot sign or
Continue readingHow to create strong but easy to remember passwords
Thursdays are the day of the week when I post some personal thought, but this week I’m thinking about passwords,
Continue readingResetting your TCP/IP Stack
People have all kinds of nerdy reasons that they may need to reset their TCP/IP Stack. For me, I was
Continue readingAdding another user's mailbox in Outlook, using BPOS & Office 365
This week’s post is another slightly more advanced one, so I apologize, but if you share this with your IT
Continue readingIn my router, what is WMM and should I enable it? Hint: yes!
Update: More than 5 years after writing this, it’s still one of the most popular articles on my website, so
Continue readingHow to Fix 0xc0000218 Registry Hive Error, or Boot.ini Missing Or Corrupt
Today is a Tech Tip Two-for-one. 0xc0000218, or a missing Boot.ini file. If 0xc0000218 doesn’t apply to you, scroll past
Continue readingAndroid Unable to Mount SD Card solved!
This isn’t quite my normal “From the Help Desk” kind of tip for a tech-tip-Tuesday, but I ran in to
Continue readingInternet Explorer keeps crashing on Microsoft Websites
Whether I try to use Bing.com, Xbox.com, or several other legitimate websites, I keep having problems with Internet Explorer crashing
Continue readingThere was a problem sending the command to the program – Excel
I deal with this one, time and time again, within the Help Desk. What causes it to trigger, I’m not
Continue readingMy Printer Stopped Working, now what?
Update: If you’ve already tried everything below, see the sequel to this article! Tales from the Help Desk? It’s time
Continue readingHow do I stop Word 2007 / 2010 from Double Spacing?
It’s Tech Tip Tuesday, AKA Tips from the Help Desk! Another Word-related tip for you today, because here in the
Continue readingChange Default Word 2007 2010 DOCX icon
Updated based on user feedback: Ever see the icon above and asked “Help, my default DOCX icon has changed to
Continue readingThe COMPATIBILITY TAB in Windows 2000
This tip was one I had originally posted in the X3dfX forums and has been archived on NuAngel.net for posterity:
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