Category: From the Help Desk

Even though I have listed off a good number of programs in my IT toolkit and cleaning malware infected computers,

If you were wondering what all Office 2013 was going to pack in, don’t forget about all of the fantastic

I get this all the time. Here is what you most likely need to know. If you are running Windows

I’ve had lots of time to tinker with the various pre-release and preview versions of Windows 8. I find it

NTPassword is a free tool, available for download, which will help you reset a forgotten password for a computer. For

Sometimes you might get a little worried that the data on your hard drive are getting corrupted. Occasionally, you might

When you click links, most specifically links in your Outlook email client, you receive this error message: “This operation has

Adobe Acrobat PDF Reader is already installed on your computer, this is one thing you’re sure of. But every time

Do you have extra formatting characters or funny symbols in your Word Document? Do you have dots between every word

A friend of mine introduced me to a website called Ninite. Trust me, I didn’t want to click the link

Bloatware is the term that geeks in the computer industry call of that junk that comes preinstalled on your computer

Some people have a lot of email. A lot of email. Sometimes, to boost performance and ease the strain on

Recently, I came by an error message I hadn’t seen before in Outlook 2007 & 2010. Upon hitting the “send”

click to open full size Word recently broke that despite all of the various version names previously spotted in Windows

Sometimes you need to do things a little deeper in the computer than normal, and you need to know what

Lots of people, whether they’re at home or at work, have passwords on their computer. Now, these are not necessarily

After last week’s posts about VPN Clients, I had some questions about the VPN connections themselves. This is a strange

Why is it so hard to download VPN software? Too many times I’ve been in a pinch and needed a

Nothing specific from the help desk today, but I just wanted to refer you to several tools I use frequently

In my job in the help desk, I remove a lot of viruses. A lot of times these viruses come

Happy Tech Tip Tuesday to you! In this week’s edition, I bring you a technical and ugly problem. When you

STOP RIGHT THERE!! Before you go any further, read this carefully. Since about 2008, there has a been an astronomical

In BPOS, users would at least get a warning when they logged in. In Office 365, we’re seeing passwords expire