The other day someone asked me how to accept a new contact request in Skype for Windows 8. I remember
Continue readingCategory: From the Help Desk
Force your Windows Phone 7.8 update – worked on my HTC Arrive
So, it’s not an app, but I did want to share with everyone this week how I got my Windows
Continue readingWhere are my regular Desktop programs Windows 8?
So you’re in the Windows 8 “Desktop Mode” – because the Start Screen just doesn’t feel right. You installed a
Continue readingIn Office 2010, how do I change my product key? It's easy!
Some business users may have put in the wrong key when the first installed Office 2010. Some software pirates may
Continue readingExchange error 421.4.4.2, unable to connect, Attempted to failover… Fixed!
Users complain that they can’t send email. You dig through your exchange queues and logs, and you stumble across this:
Continue readingReset spooler, rebooted, reinstalled printer, still can’t print? Fixed!
I’ve seen people who have gone so far as to uninstall and reinstall their printer yet STILL could not print!
Continue readingKeep Surface RT up to date
People tell me that updates are annoying, and slow… but they are for your protection. Windows, Android, iOS, Wii U,
Continue readingVirus hid files, "Hidden" Attribute grayed out – Solved!
This thing is nasty. I’ve seen what I can only believe is a variant of WORM_VOBFUS.SMIS as defined by Trend
Continue readingHow to shut down your new Windows 8 computer
It really happened. I kind of thought it might, and addressed this once before, but I hoped it wouldn’t. Microsoft
Continue readingSetting primary, secondary and more DNS addresses through command line – how to
Have you ever noticed that, sometimes when you’re on DHCP, you can have more than 2 DNS addresses? Perhaps you
Continue readingWindows 8 apps can be downloaded on multiple computers (VIDEO)
Hey everyone – sorry for the lack of news lately, I’ve been enjoying a brief holiday vacation. But I wanted
Continue readingWindows is 27 years old today
It’s Tech Tip Tuesday. It’s November 20th, 2012. 27 years ago today, Windows 1.0 was shipped. For just a geek
Continue readingWhy does my IT guy always tell me to reboot?
Because it works. I wish I could say that more often. But the reality is, it lets us start with
Continue readingFTP for Windows RT
Update 1: if the idea of the command prompt doesn’t appeal to you, read Clive’s comments below this post for
Continue readingHow to clean that cluttered Windows 8 Start Screen
So you just got a new Windows 8 PC, and you installed a few programs. For instance, Office 2010 was
Continue readingCustomizing the background of your Windows 8 Start Screen
Windows 8’s biggest change from the last several revisions of Windows is the advent of the Start Screen to replace
Continue readingHow to Shutdown and Restart Windows 8
It’s a basic question, but on current generation hardware, there is no basic answer! On tablets you’ll expect to see
Continue readingOutlook asking for password: "Welcome Back to…"
Since I didn’t have an app for you this week, how about a special edition of “From The Help Desk.”
Continue readingHow to Customize your Windows 8 Lock Screen
Windows 8, just like what was introduced in Windows Phone 7. You can press escape or drag the large image
Continue readingOutlook freezes / locks up / crashes after opening
Last week we talked about what to do when Outlook won’t open, but what if it opens, then almost immediately
Continue readingOutlook sits on "loading" screen forever!
Throughout the business world, you find Outlook to be almost ubiquitous as far as mail clients are concerned. The problem
Continue readingFind Free Alternatives to Expensive Software!
I am a huge fan of the website AlternativeTo.net. I have been using it since they were in their infancy,
Continue readingWindows 8 & Windows Server 2012 shortcuts
Knowing your way around Windows 8 is going to be critical. Microsoft has put together a list of Common Management
Continue readingZUNE Tip of a Lifetime: Zune Pass info needs to be refreshed solved! (KB946369)
I like to do the Xbox Tip of the Week on Sundays, but this time I feel obligated to let
Continue readingHow to Change your Product Key and Activate Windows 8
There are just some things you can’t get away from, and the command prompt is one of them. A lot
Continue reading