A Microsoft Surface computer that was recently upgraded from Windows 10 directly to Windows 11 25H2 was popping up the
Continue readingCategory: From the Help Desk

WARNING: Windows 11 changes Folder Permissions
This would’ve infuriated me… if it weren’t for the fact that it happened on a Virtual Machine and I had
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SOLVED: Unable to reinstall the Store in Windows 11
In a troubleshooting frenzy trying to fix someone else’s mistake, I spent hours troubleshooting a messy situation where I couldn’t
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How do I know if I can trust what I’m downloading online?
When you’re downloading a file off of the internet, like an installer for a program or even a full disc
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Setting up Windows 11 without a Microsoft Account
Although I’m a big believer in the usefulness of a Microsoft account, there are times that I want to set
Continue readingWindows 11 24H2: “insufficient system resources” trying to login
I’ve talked about running a SAMBA Domain Controller before. It definitely has its ups and downs, but damn Microsoft loves
Continue readingUbuntu Linux CPU usage / CPU temperature high? Try this…
We have an Ubuntu based mini computer at which serves as little more than a network switch. CPU and other
Continue readingCannot locate base snap core22 – easy fix
A co-worker came to me recently because they had an Ubuntu Linux 22.04 computer on which restored a “Timeshift” backup,
Continue readingMicrosoft Outlook Office 365, how to Send From / As / On Behalf Of
These instructions are for Outlook on the Web. Once you have been added to role or given an alias, you
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Generating a self-signed certificate PFX file with Powershell
Sometimes you need a self-signed SSL certificate for an internal project, but perhaps you’re restricted from using a 3rd party
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How to create PEM and PFX Certificates and Keys with OpenSSL
OpenSSL has become THE standard for generating certificates for casual needs. Here’s how quickly you can create your own self-signed
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FIXED: pfSense Missing APPLY CHANGES Button
A few weeks ago I was making changes to a firewall rule in a pfSense+ 23.05.1-RELEASE version firewall. But after
Continue readingGen1 Hyper-V Virtual Machines to Gen2 by converting boot drives from MBR to GPT
While I consider myself a long way from being an absolute master, I think I have more experience with Microsoft
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Windows 22H2 repeatedly says “wrong username and password” trying to login Active Directory user
I recently had to troubleshoot an issue where a new Surface Pro 9 for an employee of an existing company.
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Gaining Command Prompt access on a Windows Computer that has never been set up
I sometimes work in an environment that has reasonably tight security requirements. One of those requirements as that a device’s
Continue readingHow to disable “notifications” from all major browsers
People often get a lot of annoying pop ups down by their clocks in Windows 10 and 11, and what
Continue readingI Love What I Do
Originally published on Reddit in the /r/Sysadmin subreddit which was often filled with negativity and frustration, I shared this: I’m
Continue readingHow to fix Pending Update of Snap-Store, Close the App to Avoid Disruption
I have a Virtual Machine running Ubuntu Linux that I use for testing purposes, but it recently started popping up
Continue readingWhat’s the big deal with REBOOTING my computer, anyway?
In my personal life, I regularly have people come up to me and ask “Why does my IT guy always
Continue readingWindows 10 / 11 HEIC / HEIF Image Extensions for Free
These days, many phones, in particular iPhones, will shoot photographs in raw or in High Efficiency Image File formats. But
Continue readingWindows 10 / 11 HEVC Video Extension for Free
Microsoft offers the HEVC Video Extension necessary to play videos from iPhone users on their store, but they often try
Continue readingSpamhaus blocking sites not on block list?
Seemingly out of nowhere after literally over a decade of using Spamhaus with no issues, people were having issues sending
Continue readingHow To Add Safe Mode & Safe Mode w/ Command Prompt to Windows Boot Options
I recently ran in to a VERY frustrating issue trying to get a Windows 10 computer to boot in to
Continue readingHow to shop for a computer or laptop in 2021
Being “the tech guy” in my circle of friends and acquaintances, I’m often approached whenever someone is searching for a
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Windows 10 stuck on “Just a Moment” – QUICK and EASY fix!
Well this one is annoying. I’ve got several computers at work stuck on “Just a moment…” and no matter how
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