These days, many phones, in particular iPhones, will shoot photographs in raw or in High Efficiency Image File formats. But when those files are emailed to Windows computers, sometimes they just can’t be easily opened.
Installing this free extension from Microsoft should allow your computer to open these files natively in the Windows “Photos” app.
Microsoft offers the HEVC Video Extension necessary to play videos from iPhone users on their store, but they often try to charge a dollar for it. Just $0.99, in fact! In many cases, I don’t mind spending a dollar, and I encourage others to do the same. But sometimes you’re just in a pinch and you don’t have your credit card on file, or you aren’t logged in to your normal Microsoft account and it’s just a pain.