Throughout the business world, you find Outlook to be almost ubiquitous as far as mail clients are concerned. The problem is, even though it has evolved, at it’s core, it’s the same chunk of 15 year old code that was included in Office ’97, and some might even argue the DOS versions of Outlook! You’d be hard pressed to find something different that is widely supported, but Outlook has had its growing pains. So what do you do when it’s won’t open? Here’s one tip.
SYMPTOM: Outlook sits and stays at the LOADING splash screen
(similar to what we show above, but rather than starting, it will probably say “Loading…”)
WHY IS THIS HAPPENING: It’s very likely that your “local copy” of your mailbox has become corrupt. If you use Exchange for your email, and you are in Cached Exchange Mode, it means that your computer keeps a local copy of your mail and only synchronizes the changes since it has last been opened – rather than re-downloading your entire mailbox every time you open Outlook. Somehow (we won’t go into details, suffice to say “it happens from time to time”), your local copy has become corrupted.
HOW YOU ARE GOING TO FIX IT: (this looks long, but it’s VERY simplified, I promise!)
- Click Start, then Control Panel (if you’re using Windows XP, click SETTINGS then Control Panel).
- Find or search for “Mail” and open that.
- Click “E-Mail Accounts” at the top.
- Highlight your email account and click Change, just below the row of tabs.
- Uncheck the box that says “Use Cached Exchange Mode.”
- Click Next, then Finish.
- Open Outlook.
- At this point it should open, and begin syncing mail.
- Close Outlook (you don’t have to wait for it to complete the sync process).
- Re-Enable Cached Exchange Mode by following steps 1-3 again.
- Click the “Data Files” tab at the top.
- Highlight your default mailbox (the one with the check mark to the left).
- Click “Open Location” below the tabs.
- Rename the highlighted file.
- Close the open folder.
- Click back to the Email Tab.
- Click the Change Button.
- Re-Enable Cached Exchange Mode.
- Click Next, then Finish.
- Open Outlook. Everything SHOULD be working!
This time, it should rebuild the OST from scratch – since it won’t be able to find the old OST file. Depending on how much mail you have, this process can take several hours – but it will download “Inbox” then work it’s way to other folders, and you’ll be able to send and receive new mail while it works.
Next week, we’ll talk about what to do when Outlook freezes up before you can open a single email!
I remember liking this band “back in the day” – and when I was just 19 I had a chance to see them at the Warped Tour. I was blown away by just how much fun the band members looked like they were having. I’d heard a song or two of theirs, but didn’t know just how much I would really enjoy their whole album, at the time. Once I listened to it, beginning to end, I was hooked.
Reinventing a Lost Art was Tokyo Rose’s first “full length” album, and came out when Emo was reaching full force. This is more of the classic “pop-punk” / Post-Hardcore genre we’ve come to appreciate, with some talented vocals over top of quick drums and upbeat guitar riffs. You can’t help but enjoy this album, and they start out the album with a song that gets you in the mood for fun.
Saturday, Everyday, the opening track, begins this chorus with Tokyo Rose’s call for a good time: “So when we rule the world / we’ll put it up to a vote / to make another day / one more like Saturday…” Another track, Weapon of Choice plays off of the old phrase coined by Edward Bulwer-Lytton, “The pen is mightier than the sword.” “Enclosed is my weapon of choice,” they sing, as they recall writing letters to friends, family, and significant others as the band toured trying to make it.
You might think I want you to buy the 2007 Tokyo Rose album, Promise in Compromise, because I was one of the early pre-orders who got the select honor of finding our names printed inside the sleeve… cool, yes, but if I really ever expect you to listen to that album, I need to get you hooked on the band first. And to do that? We’ve got to start with Reinventing a Lost Art, the album that really sucked me in and made me a fan of Tokyo Rose.
The unfortunate truth about NAT type is that sometimes it is out of your hands. If you’re on a network that you didn’t set up, like some apartment buildings or dorms, it may be hard to resolve. But if this is your home internet connection, you can most likely resolve your issues by logging in to your router and enabling UPnP. The steps for doing this on every router are a little different, but it’s usually fairly simple to find.
Along the same lines, many newer routers also feature an option called teredo tunneling. Enabling that may also resolve your issue.
But Xbox 360 users, fear not! If you’re still having problems after you enable UPnP and teredo tunneling, Microsoft hasn’t given up on you. They suggest some ports you can open as well as other tips to get “NAT type Open” on your connection to Xbox Live.
This became such a huge problem, that Microsoft presented a PowerPoint discussing the issue at Gamesfest 2010, which you can download from Microsoft.com.