Last week I got a call from someone who couldn’t give me much specific information, except that some application wasn’t installing, and that “it kept saying it needs Win32.” Yesterday I had a chance to check it out, expecting that we would just need to download the proper 32 or 64 bit version of the software. The application he was using (which wasn’t FlexiSign, I don’t even remember what it was called) was installing fine. It was his Roland CX-300 Vinyl Cutter that he couldn’t get installed under Windows 7 64-bit.
Checking the vendor’s website, they have no plans in developing a supporting driver for Windows 7 64-bit, and no plans to develop for Windows 8/8.1 whatsoever. I tried searching for beta drivers, taking parts of the 32-bit driver and inserting them to the 64-bit driver (I do have some experience with this), etc… but all to no avail. The man who had called me said he spent 4 hours on the phone with the either the hardware manufacturer’s support staff, or the software developer (I’m not certain which) trying to make it work (I’m very surprised they didn’t just tell him it wasn’t possible and hang up).
In a last ditch effort I searched the web and found Continue reading