Mythbusting: Can an Xbox 360 play BluRay Movies?

Back in 2008, the questions abounded – would the Xbox 360 ever support BluRay? Rumors flew in all directions, but nobody knew for sure. We knew the Xbox console couldn’t read the discs the the way it was, but maybe a replacement drive, or an external device? When word broke that Microsoft, as a company, were trying to stay compatible with BluRay, people seemed to forget Windows was a bigger part of Microsoft than Xbox, at the time. I quashed that rumor myself, and helped to clarify the confusion. Xbox 360 owners ended up getting the external HD DVD add-on drive, which still works to this day. But that was it. BluRay support was never added.

Now, it seemed to me that this was an open and shut case, but I’ve seen the question asked in the past, and I’ve seen it answered and a really untruthful way. A person said YES, but then linked (referral links, no less) to paid software to convert the BluRay movie. It enabled person to put a BluRay disc into their computer (provided it had a BluRay drive), then convert the software, then you had your option of transferring it to a thumb drive or streaming it to the Xbox 360. This doesn’t mean the Xbox 360 can play a BluRay movie, this means the Xbox 360 supports several digital video formats – but it cannot read BluRay discs no matter what you connect up to the Xbox 360.

I just wanted to re-hash this – hopefully there was no more question, but I think people are still looking for the answer, and I wanted to provide it for them. Unfortunately for movie buffs, the final answer is NO – the Xbox 360 does not and will not support BluRay movies. The next console from Microsoft (what I’m dubbing the Xbox “365”) might, but we’ll probably need to wait until E3 2013 to find out.

A guide to setting up Xbox Live Security Proofs

I received a message from Xbox Live this week, letting me know that security proofs are being made mandatory. Yes, the message is legitimate and is really from Microsoft. I had a post before which had a video explaining security proofs and a link to the page where you set them up. Unfortunately, Microsoft has taken down the video. I’ve recently found this newer video on Xbox Supprt, but who knows when that’ll change as well. So, to help you out, below the video, I’ll walk you through setting up a few security proofs! Continue reading “A guide to setting up Xbox Live Security Proofs”

What is Xbox Live? An answer from Microsoft


Picture Credit: Godfree @ GamerTagRadio.

What is Xbox Live? When the name first came out, people thought it was a video service. Xbox Live might feature news anchors, or live broadcasts of some kinds. Now, ten years later, people are closer than ever before to being right – no matter how they answer the question. Here is what Microsoft says about Xbox Live:

“Xbox LIVE is the online service for Xbox 360—and a whole lot more. Your TV is transformed into a connected entertainment experience with Xbox LIVE. Play Kinect and controller games with online friends wherever they are or instantly watch HD movies, TV shows and sports. Use Kinect to discover entertainment options that interest you—just say what you want to watch, and Xbox finds it.”

Xbox Live is the core service you sign in to, and from there you can everything from playing games, to watching movies on Netflix, Hulu, Amazon Instant Video, etc… to browsing the internet with Internet Explorer. There are different tiers of Xbox Live, and there are some big differences between Xbox Live Gold vs. Silver, so go ahead and read up on them, then join us online!

Know your Xbox 360 controller… guide, bumpers, shoulders, triggers?

When the Super Nintendo Entertainment System made its debut in 1990, it introduced the “L” and “R” buttons on the top of the controller. The PlayStation took it a step further with the “L1” / “L2” and “R1” / “R2” buttons. The Xbox 360 continues that tradition, but the buttons are clearly marked “LB” and “RB” – and then a pair of triggers.

The confusion comes in because different games use different names for these buttons. Generically, you may hear “LB” referred to as the Left Bumper, or the Left Shoulder Button. Same goes for the right side. The Triggers are generally called by the name left or right trigger, but are sometimes simply designated as “LT” and “RT.”


You can press in or “click” each of the analog sticks, as well. In games, these are sometimes referred to as “L3” for the left analog stick and “R3” for the right analog stick.

The face buttons are all well labeled, including the Back, Guide, and Start buttons, and of course the main X, Y, A, and B “skittles” as they’ve been nicknamed. One more button worth pointing out, found only on wireless controllers, is the Sync Button. The Sync button is pressed only when you need to synchronize a controller with an Xbox 360, for instance, if you just bought a new controller, or are taking your controller to a friend’s house.

Xbox 360: No picture on TV and controller not syncing? Try this…

Recently, a friend turned to me with a problem with his Xbox 360. When we started talking, he said that the lights on the console weren’t doing anything strange, but there was no picture on his TV. So I walked him through resetting his display settings by starting the console and pressing a certain combo of buttons on his controller. No luck – it turned out his controller wasn’t syncing. So, then, I told him how to sync his controller to his Xbox 360. No luck. He then plugged in a USB controller – still no change, the light on the controller never came on to show it was connected.

In the end, it turned out that he had recently rearranged his living room and the HDMI cable wasn’t snug in the back of the Xbox 360. He had gotten to the point that he had worked with Microsoft’s phone support and they weren’t able to help him, he was about to send the console off for repair – until he decided he could try another HDMI cable. When reaching to unplug his current cable, he realized it was loose.

I would suggest that you check both ends of your HDMI cable (Xbox 360 console and TV), and even use the HDMI cable of another working device such as a DVD player or a PS3, just for testing purposes. Even though the controller issue seems strangely unrelated, it seems that the Xbox 360 must detect that it is connected to a display source before it starts the controller up. Now, even if you have the incorrect display resolution selected, it will at least finish booting up. Not having a video out cable of any kind connected must stop the boot sequence. We learned something new today! And I hope it helps you!

How to convert your offline Gamertag to an Xbox Live account and keep your Achievements and Gamerscore

You bought your Xbox 360, and couldn’t wait to play – now you’ve already gained some Gamerscore, but your account is an “offline account” and not an Xbox Live Account! You don’t want to sign up for a new account, because you’ll lose your Gamerscore and Achievements! Don’t worry, we’ve got you covered. Continue reading “How to convert your offline Gamertag to an Xbox Live account and keep your Achievements and Gamerscore”

Download to your Xbox 360, when you're not home

Sometimes you have to travel, or you’re out of town. Or, even worse, maybe you had to send your console in for repair. And some times there is a great Deal of the Week, but you won’t be home to claim it – so what do you do?

Microsoft has made the dread of missing out on a good deal a thing of the past. Just hop on to Marketplace.Xbox.com, find the item, and select “purchase.” You’ll be prompted for your Microsoft Account credentials (formerly known as your Windows Live ID), then you can simply confirm the purchase. This will add the game / demo / DLC / avatar clothing item / whatever directly to your download queue. It is already purchased, even if the deal ends in the next ten minutes – you locked in that deal price. Then, the next time you turn on your Xbox 360, it will download to your console automatically!

Use PayPal on Xbox Live

Did you know that you can use PayPal to pay for things on Xbox Live? It’s easy! All you have to do is go to account.live.com, and add your PayPal account to your LiveID under billing. If you’re already registered with a PayPal account, I’ll walk you through the steps.

  1. Visit account.live.com.
  2. Log in with your LiveID.
  3. Click Billing on the left.
  4. Click Payment Options across the top.
  5. Click the Add Payment Option button at the bottom.
  6. In the window that pops up, select the PayPal radio button near the top.
  7. Click the Next button.
  8. You will be directed to PayPal – login with your PayPal ID.
  9. Verify your information is correct, then click the Agree and Pay button.
  10. You will be redirected to the Microsoft site where you can see your information has been added!

That’s it! You’re all set to start making payments on Xbox Live using your PayPal account, whether you’re renting a movie, buying music, or getting a Game on Demand, you can now pay with PayPal!

How long does the Xbox 360 warrany last: Answer & how to check YOUR warranty!

Sometimes you need to get a little help from the service center. It’s okay, that happens. But before you call Xbox Support, it’s nice to know if your console is under warranty. The standard warranty for a brand new Xbox 360 is one year. You can check your warranty status at myservice.xbox.com.

A whole host of other questions, regarding the Xbox 360 warranty, are answered by Xbox Support.

"An error occurred cancelling automatic renewal" on Xbox Live: easiest way around it


image credit: FreeDigitalPhotos.net user imagerymajestic

You may have recently followed the steps in our article about how to cancel or disable automatic renewal on Xbox Live. But you run in to an error. An error which specifically states “an error occurred cancelling automatic renewal.” This has been going on so long that I believe it is intentionally done by Microsoft, and it is just a ploy to get you on the phone with their retention department, so they can try to sweet talk you in to staying.

The unfortunate truth is, because it is set up this way, your only choice is to call support. The phone number for the United states and the URL for finding contact information in other countries can be found in another article on our site.