I like to do the Xbox Tip of the Week on Sundays, but this time I feel obligated to let everyone know of a little Zune tip I have for you. I know, they’re not extremely popular, but my sister has one and she recently let her Zune Pass lapse. After she renewed, she was receiving the Your Zune Pass info needs to be refreshed error message, even though she had synchronized her Zune.
Microsoft used to have a support article about this in their Knowledge Base, but if you try to visit http://support.microsoft.com/kb/946369 there is no page there anymore. It’s like Microsoft wants to disavow knowledge of the Zune’s existence. Well, I used a little Archive.org-fu and dug up the original contents of the page. Deeper in this article, you’ll find some of the contents of the original Knowledge Base article, with multiple tips for fixing this and similar issues. Continue reading “ZUNE Tip of a Lifetime: Zune Pass info needs to be refreshed solved! (KB946369)”